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πŸ“Œ Issue/Question: How can I generate, export, and schedule reports in TrustLayer?

Updated over a week ago

Quick Answer

βœ”οΈ To generate reports in TrustLayer, use the Parties drawer to filter data, save views, export reports, and set up automated report scheduling.


Step-by-Step Instructions

1️⃣ Filter and Create a View

  • Navigate to the Parties drawer.

  • Click Filter and apply filters, e.g., Compliance Status.

  • Save this view by clicking Save Report, name it, and choose visibility settings.

2️⃣ Export a Report

  • Click on the caret icon to access saved reports.

  • Select your saved report.

  • Click Export, choose CSV or Excel format.

  • Customize report headers (e.g., Business Name, Contact, Compliance Status, etc.).

  • Click Get Export via Email to receive the report.

3️⃣ Schedule Automated Reports

  • Click Create a New Schedule.

  • Name your report and customize fields.

  • Select recipients (inside or outside TrustLayer).

  • Set report frequency (e.g., daily, weekly, monthly).

  • Add an optional message and save the scheduled report.

4️⃣ Managing Reports

  • View scheduled reports under Saved Reports.

  • To include inactive parties, enable Show Inactive.

  • Reset filters to return to the full list.


Troubleshooting & FAQs

πŸ’‘ Issue: Report is missing fields I need.

➑ Solution: Ensure correct headers are selected before exporting.

πŸ’‘ Issue: I didn’t receive my scheduled report.

➑ Solution: Check spam folders and ensure recipient email addresses are correct.


Additional Resources

πŸ“š Related Articles:

  • Filtering Data in TrustLayer

  • Automating Compliance Workflows

πŸ’¬ Still Need Help?

Contact [email protected] or use the in-app chatbot for assistance.

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