Quick Answer
βοΈ Tags in TrustLayer help organize and automate document reminders and party statuses. You can create new tags, assign them to parties, and use them for filtering and automation.
Step-by-Step Instructions
Creating and Managing Tags
1οΈβ£ Navigate to Workspace Settings β Click on your workspace name and select "Workspace Settings."
2οΈβ£ Go to Parties Configuration β In the middle of the page, find the "Tags" section.
3οΈβ£ Create a New Tag β Click on the blue "New Tag" button and enter the tag name (e.g., "New Contractor").
4οΈβ£ Save the Tag β Click "Save" to add the tag to the list.
Assigning Tags to Parties
1οΈβ£ Open the Parties Drawer β Navigate to the "Parties" section.
2οΈβ£ Select a Party β Click on a party to view its details.
3οΈβ£ Add a Tag β In the top section, click the "+" button next to "Tags" and select the relevant tag.
4οΈβ£ Remove a Tag β Click the "X" next to a tag to remove it (note: no record is kept of removed tags).
Filtering by Tags
1οΈβ£ Go to the Parties Drawer β Open the main "Parties" screen.
2οΈβ£ Apply a Filter β Click the "Filter" button.
3οΈβ£ Select Tags to Include/Exclude β Choose the desired tag(s) and apply the filter to refine the list.
Troubleshooting & FAQs
π‘ Common Issue 1: "I accidentally removed a tag. Can I restore it?" β Solution: No, tag removals are not logged. You must manually reassign the tag.
π‘ Common Issue 2: "Can I prevent users from removing tags?" β Solution: No, any user can remove a tag. For more permanent attributes, use a custom field instead.
Additional Resources
π Related Articles:
Automating Document Requests in TrustLayer
Managing Party Compliance in TrustLayer
π¬ Still Need Help? Contact [email protected] or use the in-app chat feature for assistance.