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Tags

πŸ“Œ Issue/Question: How do I create, manage, and use tags in TrustLayer?

Updated over a week ago

Quick Answer

βœ”οΈ Tags in TrustLayer help organize and automate document reminders and party statuses. You can create new tags, assign them to parties, and use them for filtering and automation.


Step-by-Step Instructions

Creating and Managing Tags

1️⃣ Navigate to Workspace Settings – Click on your workspace name and select "Workspace Settings."

2️⃣ Go to Parties Configuration – In the middle of the page, find the "Tags" section.

3️⃣ Create a New Tag – Click on the blue "New Tag" button and enter the tag name (e.g., "New Contractor").

4️⃣ Save the Tag – Click "Save" to add the tag to the list.

Assigning Tags to Parties

1️⃣ Open the Parties Drawer – Navigate to the "Parties" section.

2️⃣ Select a Party – Click on a party to view its details.

3️⃣ Add a Tag – In the top section, click the "+" button next to "Tags" and select the relevant tag.

4️⃣ Remove a Tag – Click the "X" next to a tag to remove it (note: no record is kept of removed tags).

Filtering by Tags

1️⃣ Go to the Parties Drawer – Open the main "Parties" screen.

2️⃣ Apply a Filter – Click the "Filter" button.

3️⃣ Select Tags to Include/Exclude – Choose the desired tag(s) and apply the filter to refine the list.


Troubleshooting & FAQs

πŸ’‘ Common Issue 1: "I accidentally removed a tag. Can I restore it?" β†’ Solution: No, tag removals are not logged. You must manually reassign the tag.

πŸ’‘ Common Issue 2: "Can I prevent users from removing tags?" β†’ Solution: No, any user can remove a tag. For more permanent attributes, use a custom field instead.

Additional Resources

πŸ“š Related Articles:

  • Automating Document Requests in TrustLayer

  • Managing Party Compliance in TrustLayer

πŸ’¬ Still Need Help? Contact [email protected] or use the in-app chat feature for assistance.

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