Quick Answer
✔️ Tags in TrustLayer help organize and automate document reminders and party statuses. You can create new tags, assign them to parties, and use them for filtering and automation.
Step-by-Step Instructions
Creating and Managing Tags
1️⃣ Navigate to Workspace Settings – Click on your workspace name and select "Workspace Settings."
2️⃣ Go to Parties Configuration – In the middle of the page, find the "Tags" section.
3️⃣ Create a New Tag – Click on the blue "New Tag" button and enter the tag name (e.g., "New Contractor").
4️⃣ Save the Tag – Click "Save" to add the tag to the list.
Assigning Tags to Parties
1️⃣ Open the Parties Drawer – Navigate to the "Parties" section.
2️⃣ Select a Party – Click on a party to view its details.
3️⃣ Add a Tag – In the top section, click the "+" button next to "Tags" and select the relevant tag.
4️⃣ Remove a Tag – Click the "X" next to a tag to remove it (note: no record is kept of removed tags).
Filtering by Tags
1️⃣ Go to the Parties Drawer – Open the main "Parties" screen.
2️⃣ Apply a Filter – Click the "Filter" button.
3️⃣ Select Tags to Include/Exclude – Choose the desired tag(s) and apply the filter to refine the list.
Troubleshooting & FAQs
💡 Common Issue 1: "I accidentally removed a tag. Can I restore it?" → Solution: No, tag removals are not logged. You must manually reassign the tag.
💡 Common Issue 2: "Can I prevent users from removing tags?" → Solution: No, any user can remove a tag. For more permanent attributes, use a custom field instead.
Additional Resources
📚 Related Articles:
Automating Document Requests in TrustLayer
Managing Party Compliance in TrustLayer
💬 Still Need Help? Contact [email protected] or use the in-app chat feature for assistance.
