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STEP 9: Add/Manage Team Members (Users)

(NOTE: This is where you add and remove TrustLayer users providing them access to the Platform.)

Updated over 3 weeks ago
  1. Go to the dropdown menu in the top left, then click Workspace Settings.

  2. Then, click the Team tab.

  3. Click the blue + New team member button.

  4. Enter:

    • User’s Email Address.

    • Select Role (explained below).

      • User Role Definitions:

        • Admin Owner – Full platform control, including adding/removing users.

        • Admin – Can manage teams, settings, and processes but cannot remove the Admin Owner.

        • Team Member – Can fully interact with the platform, including document requests and party management.

        • Observer – Can see and interact with most functions but does not receive email notifications.

        • ViewerRead-only access; cannot make any edits.

    • User’s Name (Optional, but highly recommended! If a name is not added, the user won’t have full communication functionality in the platform.)

  5. Click Send Invitation.

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