π Applies to:
TrustLayer users managing vendor compliance and onboarding.
π Issue/Question:
How do I add a new party (vendor) in TrustLayer and assign a compliance profile?
1. Quick Answer
βοΈ You can add a new party in TrustLayer by clicking the "Create a Party" button on your dashboard, entering the required details, and saving the entry.
2. Step-by-Step Instructions
1οΈβ£ Step 1: Access the Party Creation Tool
From your dashboard, click the "Create a Party" shortcut button, or go to the "Parties" section and select "New Party" on the right.
2οΈβ£ Step 2: Enter Party Details
Fill in the party name (e.g., "Fleetwood Mac"), select the party type (low, medium, or high risk vendor), and provide the contact's email address and name.
3οΈβ£ Step 3: Assign Compliance Profile and Save
Selecting a party type will automatically link the party to a default compliance profile. Enter the contact information, then click the blue "Save" button to add the party to your list.
3. Troubleshooting & FAQs
π‘ Common Issue 1:
Can't find the "Create a Party" button.
β Solution: Make sure you are on the main dashboard or in the "Parties" section; the shortcut and "New Party" options are available in both places.
π‘ Common Issue 2:
Party not linked to the correct compliance profile.
β Solution: Double-check that you selected the correct party type, as this determines the default compliance profile assigned.
4. Additional Resources
π Related Articles:
How to Edit a Party in TrustLayer
Managing Compliance Profiles
Automating Vendor Onboarding
π¬ Still Need Help?
Contact your TrustLayer administrator or use the in-app chatbot for further assistance.