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New Feature Alert: Embedded Risk Matrix

How to Use the Embedded Risk Matrix

Updated over a week ago

:pushpin:Applies to:
TrustLayer Pro & Enterprise users, Vendor Management, Risk & Compliance teams

:pushpin: Issue/Question:
How do I access and use the embedded Risk Matrix from within the TrustLayer platform?

1. :white_check_mark: Quick Answer

You can access the embedded Risk Matrix directly from any party record by clicking the three-dot menu ("...") in the Parties tab of your TrustLayer dashboard and selecting “View Risk Matrix.”

2. Step-by-Step Instructions

:one: Go to Your TrustLayer Dashboard
Log into TrustLayer and start from your main dashboard view.

:two: Navigate to the “Parties” Tab
In the top navigation, click on the “Parties” tab to view all tracked entities.

:three: Click the Three-Dot Menu
Find the party you want to assess, then click the three-dot menu (⋮) following their record.

:four: Select “View Risk Matrix”
Click the option labeled “View Risk Matrix.” TrustLayer auto-populates that party’s information and displays the embedded Matrix.

3. Troubleshooting & FAQs

:bulb: I don’t see the “View Risk Matrix” option.
Solution: The feature is only available on Pro and Enterprise plans. Contact your admin or TrustLayer Support to check access.

:bulb: The risk scan doesn’t reflect updated documents.
Solution: Make sure the vendor’s profile is up to date. TrustLayer uses current data but depends on the completeness of the record.

:bulb:Can I export or share the Matrix results?
Solution: Yes, reports can be downloaded or included in your weekly compliance exports.

:bulb:How is this different from the public Risk Matrix?
Solution: The embedded Matrix ties directly into your workflows, dashboards, and vendor data. It’s real-time, collaborative, and built into your compliance system.

4. :books: Additional Resources

:speech_balloon: Still Need Help?
Email us at [email protected] or use the in-app chat to connect with our support team.

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