1. Quick Answer
βοΈ You can waive or override a compliance requirement from either a vendor request or project, add notes and expiration dates, and choose whether the decision applies to a single request, all requests, or all projects.
2. Step-by-Step Instructions
1οΈβ£ Go to the party or vendor screen β Select the vendor or party whose requirements you want to review.
2οΈβ£ Open a request or requirement β Click into the specific request or document requirement that is non-compliant.
3οΈβ£ Choose Waive or Override β
Waive if the requirement does not apply.
Override if partial coverage is acceptable but not fully compliant.
4οΈβ£ Add details β Enter notes explaining the decision and (optionally) select a date when the waiver/override should expire.
If no date is set, the decision remains permanent until manually removed.
5οΈβ£ Apply scope β Decide if the waiver/override applies to:
A single request
All requests for the party
All projects tied to the party
6οΈβ£ Confirm your decision β Once applied, the waived/overridden status will display next to the requirement, and youβll see the record in the activity timeline along with your notes.
7οΈβ£ Alternative method β From the documents screen, use the three-dot menu next to each requirement to apply a waiver or override.
3. Troubleshooting & FAQs
π‘ Common Issue 1: I donβt see the option to waive/override.
β Solution: Make sure you are viewing the correct project or request. Waivers and overrides must be applied in the correct context (request-specific or project-specific).
π‘ Common Issue 2: My waiver/override disappeared earlier than expected.
β Solution: Check if an expiration date was added. If so, the waiver/override automatically expired on that date. Remove or extend the date if needed.
π‘ Common Issue 3: I want to apply the same waiver/override across multiple requests.
β Solution: Use the scope option to apply your decision to all requests or all projects for that party, instead of just one.
4. Additional Resources
π Related Articles:
[How to Review Vendor Documents]
[Managing Project-Specific Requests]
[Using the Activity Timeline for Compliance Tracking]
π¬ Still Need Help? Contact us at [email protected] or chat with us using the in-app support widget.