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How to submit a Domain Authentication Request?
How to submit a Domain Authentication Request?
Updated over a week ago

What is Domain Authentication?

Domain authentication verifies that you own the domain from which you send emails. This process helps to increase your emails' deliverability and credibility by ensuring they are not marked as spam.

How do I submit a domain authentication request?

  1. Access Settings:

    • Log in to your account and navigate to the settings section.

  2. Navigate to Email Configuration:

    • Within the settings menu, find and click on "Email configuration."

  3. Add a New Sender:

    • Scroll down to the "Sender names and addresses" section at the bottom of the page.

    • Click on the "+ New sender" button.

  4. Initiate Contact:

    • When the "Create email sender" box appears, click the "Contact us" link.

      Then, the support chat will open automatically.

  5. Create a Ticket:

    • In the support chat, click on "Create ticket."

    • Follow the prompts to provide the necessary information to authenticate your domain.

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